At Cassian Voyages, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Phone number
- Email address
- Delivery address
Technical Information
- IP address
- Browser type
- Device information
- Pages visited and usage data
We only collect information necessary to process orders and improve your experience.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates and support
- Improve our website and services
- Prevent fraudulent or unauthorized activity
- Send promotional messages
3. Cash on Delivery
We currently offer Cash on Delivery (COD) only. We do not collect online payment details through our website.
4. Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
When information is no longer required, it is securely deleted or anonymized.
6. Your Rights and Choices (Opt-Out Instructions)
You have the right to control how your information is used.
You may opt out of marketing communications at any time by:
- Clicking the unsubscribe link in promotional emails
- Replying STOP to promotional SMS
- Contacting our support team directly
You may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
To exercise any of these rights, contact us using the details below.
7. Cookies and Tracking
Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve functionality.
You can choose to disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.
8. Updates to This Policy
Cassian Voyages may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the website after changes means you accept the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact [email protected].